Muse Privacy Policy

Upon accessing our Website, our servers automatically log information transmitted by your browser. This data might encompass details such as your device’s IP address, browser type and version, operating system type and version, language preferences, the webpage you were on before visiting our Website and Services, the pages of our Website and Services you navigate, the time spent on these pages, information you search for on the Website, access dates and times, and other related statistics. We solely use the automatically collected information to pinpoint potential instances of misuse and compile statistical data concerning the usage and traffic of our Website and Services. This statistical data is not combined in a way that would identify an individual user of our system.

You can navigate and utilize our Website and Services without disclosing your identity or providing any information that could be used to identify you as a particular individual. If you want to take advantage of certain Website features, however, we may request certain Personal Information (such as your name and email address). We may also gather information from your Google account or other third-party services if you link them. The information we receive from these services is determined by your settings and their respective privacy policies. We collect and save any information you consciously provide to us via account creation or filling out online Website forms. Required information may include:

• Personal particulars like your name, country of residence, etc.
• Contact details such as email address, physical address, etc.
• Account specifics such as username, unique user ID, password, etc
• Other materials you willingly provide, like articles, images, feedback, etc.

While we collect most of this information directly from you via our Website and Services, we may also obtain Personal Information about you from other sources, such as public databases and our joint marketing partners. Opting not to provide your Personal Information may limit your ability to take full advantage of our Website’s features. Users who are unsure about what information is required are encouraged to reach out to us.

To provide you with our Website and Services or fulfill a legal requirement, we must collect and use specific Personal Information. If you do not deliver the requested information, we may not be able to offer you the requested products or services. The information we gather from you may be utilized for the following purposes:

• To create and manage user accounts
• To deliver administrative information
• To answer inquiries and provide support/li>
• To enhance our Products and Services
• To solicit user feedback
• To boost user experience
• To enforce terms, conditions, and policies
• To protect against abuse and malicious users
• To respond to legal requests and prevent harm
• To run and manage our Website and Services

Processing your Personal Information is contingent on how you interact with our Website and Services, your location, and if any of the following conditions exist: (i) you have given your consent for one or more specific purposes. This does not apply when the processing of Personal Information is subject to the California Consumer Privacy Act or European data protection law; (ii) providing information is required to fulfill an agreement with you and/or pre-contractual obligations; (iii) processing complies with a legal obligation to which you are subject; (iv) processing pertains to a task performed in the public interest or upon the exercise of an official authority vested in us; (v) processing is necessary for legitimate interests pursued by us or a third party.

Please note, under certain regulations, we may be allowed to process information until you object to this processing (by opting out), without needing to depend on consent or any other legal basis below. Regardless, we would be glad to clarify the specific legal basis that applies to the processing, especially whether the provision of Personal Information is a legal or contractual necessity or required to enter into a contract.

As per the Services requested or to conclude a transaction or deliver a service you’ve requested, we may share your information–with your consent–with our trusted third parties, affiliates, and subsidiaries that assist in operating our Website and Services. We do not share Personal Information with unaffiliated third parties. These service providers are prohibited from using or disclosing your information except when necessary to perform services on our behalf or to meet legal obligations. We only share your Personal Information with third parties whose privacy policies align with ours or who commit to follow our policies regarding Personal Information. These third parties are provided with only the Personal Information necessary to execute their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other uses.

We will disclose any Personal Information we gather, utilize, or receive if lawfully required or permitted, such as complying with a subpoena or similar legal process, or when we sincerely believe that disclosure is needed to protect our rights, safeguard your safety or the safety of others, investigate fraud, or respond to a government request.

We will hold and use your Personal Information for the period required to fulfill our legal obligations, settle disputes, and implement our agreements, unless a longer retention period is authorized or allowed by law. We may use any aggregated data obtained from or integrating your Personal Information after you have updated or deleted it, but not in a way that would personally identify you. When the retention period concludes, Personal Information will be removed. Therefore, rights relating to access, erasure, rectification, and data portability are unenforceable after the retention period has expired.

Depending on your location, data transfers might require moving and storing your information in a country other than your own. You have the right to be informed about the legal grounds of information transfers to a country outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, as well as the security measures we undertake to protect your information. If there’s any such transfer, you can learn more by reviewing the relevant sections of this Policy or by contacting us with the information provided in the contact section.

If your Personal Information is processed for a public interest, in the performance of an official authority vested in us, or in pursuit of our legitimate interests, you have the right to object to such processing. You can do this by providing a reason related to your specific circumstances to justify the objection.

If you are a resident of the European Economic Area (EEA), you possess specific data protection rights, and we aim to take reasonable measures to enable you to alter, amend, delete, or limit the usage of your Personal Information. If you would like information on what Personal Information we maintain about you and if you want it removed from our systems, please get in touch with us. Under certain conditions, you have the following data protection rights:

• • You can request access to your Personal Information that we store, thereby gaining the ability to access your Personal Information.
  • You can ask us to amend any Personal Information you deem inaccurate. You also have the right to request us to complete any Personal Information you deem incomplete.
  • Under certain conditions of this Policy, you can ask for the erasure of your Personal Information.
  • You have the right to object to our processing of your Personal Information.
  • You can seek restrictions on how your Personal Information is processed. Once you restrict the processing, we may store your Personal Information, but we won’t process it further.
  • You can request a copy of the information we maintain about you in a structured, machine-readable, and commonly used format.
  • You also have the right to withdraw your consent at any moment if we previously relied on your consent to process your Personal Information.

You have the right to lodge a complaint with a Data Protection Authority about our gathering and use of your Personal Information. For more details, please get in touch with your local data protection authority in the European Economic Area (EEA).

You hold certain rights concerning your information that we process. Specifically, you have the right to do the following: (i) Withdraw consent if you had previously granted permission for your information’s processing; (ii) Object to your information’s processing if the processing is based on a legal ground other than consent; (iii) Learn if we are processing your information, obtain disclosure about certain aspects of the processing and obtain a copy of the information being processed; (iv) Verify your data’s accuracy and request its update or correction; (v) Under certain conditions, restrict the processing of your information, whereby we would not process your information for any purpose beyond its storage; (vi) Under certain circumstances, request the erasure of your Personal Information with us; (vii) Receive your information in a structured, commonly used, and machine-readable format and, if technically feasible, have it transmitted to another controller unhindered. This provision applies if your information is processed through automated means and the processing is based on your consent, a contract you’re part of, or preemptive contractual obligations.

Besides the rights detailed in this Policy, residents of California who provide Personal Information (as defined in the statute) to acquire products or services for personal, family, or household use have the right to request and acquire information from us, once a year, about the Personal Information we may have shared with other businesses for marketing purposes, if any. If applicable, this information would encompass the types of Personal Information and the names and addresses of those businesses with which we shared such Personal Information during the previous calendar year (e.g., requests made in the current year will receive information about the prior year). To request this information, please contact us.

All requests to exercise your rights can be directed to us through the contact details provided in this document. Please be informed that we may ask for identity verification before attending to such requests. Your request should provide enough information that allows us to confirm you are the individual you’re claiming to be or that you’re the authorized representative of such an individual. Please ensure your request includes sufficient details for us to understand and respond to it appropriately. We can’t respond to your request or provide any Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information is related to you.

We do not intentionally gather any Personal Information from children under the age of 18. If you’re under 18, please refrain from supplying any Personal Information through our Website and Services. We urge parents and legal guardians to monitor their children’s Internet use and help enforce this Policy by instructing their children never to provide Personal Information through the Website and Services without their approval. If you suspect that a child under the age of 18 has disclosed Personal Information to us via the Website and Services, kindly let us know. Furthermore, you must be at least 16 years old to agree to the processing of your Personal Information in your country (or in some countries, we may permit your parent or guardian to do this on your behalf).

Certain browsers feature a Do Not Track option, which communicates to websites that you visit that you do not want your online activities to be tracked. Please note, tracking isn’t the same as utilizing or collecting information in association with a website. For these purposes, “tracking” refers to amassing personally identifiable information from consumers who use or visit a website or online service as they navigate through different websites over time. The method in which browsers transmit the Do Not Track signal is not yet standardized. Consequently, our Website and Services are not currently configured to interpret or respond to Do Not Track signals from your browser. Nonetheless, as indicated throughout this Policy, we restrict our use and gathering of your Personal Information.

We offer electronic newsletters to which you can voluntarily subscribe at any time. We commit to keeping your email address confidential and won’t disclose it to any third parties, except as permitted in the information use and processing section or when using a third-party provider to send the emails. We will manage the information sent via email in compliance with applicable legal requirements.

In accordance with the CAN-SPAM Act, all our emails will clearly identify who the email is from and provide transparent information on how to contact the sender. You can opt to discontinue receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us directly. However, essential transactional emails will still be sent to you.

Our Website and Services may contain links to other resources that we do not own or control. Please note that we cannot be held responsible for the privacy practices of these other resources or third parties. We advise you to be vigilant when you navigate away from our Website and Services and to review the privacy statements of any other resource that might collect Personal Information.

We safeguard the information you provide on computer servers in a controlled, secure environment, defending against unauthorized access, usage, or disclosure. We uphold reasonable administrative, technical, and physical safeguards in an effort to guard against unauthorized access, use, alteration, and disclosure of Personal Information in our control and custody. However, we cannot guarantee 100% security or integrity of any data transmitted over the Internet or wireless network. Therefore, while we endeavor to protect your Personal Information, you must understand that (i) there are security and privacy limitations in the Internet beyond our control; (ii) we can’t ensure the security, integrity, and privacy of any information and data exchanged between you and our Website and Services; and (iii) despite our best efforts, such information and data may still be accessible or tampered with by a third party while in transit.

In the event that we become aware that the security of the Website and Services has been compromised or users` Personal Information has been disclosed to unrelated third parties as a result of external activity, including security attacks or fraud, we reserve the right to take appropriate measures. These measures could include investigation and reporting, along with notification to and cooperation with law enforcement authorities. In the case of a data breach, we will make reasonable efforts to notify affected individuals if we believe there’s a reasonable risk of harm to the user due to the breach or if notice is legally required. Should such a situation occur, we will inform you via email.

We reserve the right to modify this Policy or its terms regarding the Website and Services periodically at our discretion, and we will inform you of any significant changes to how we handle Personal Information. When we do this, we will update the modification date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you’ve provided. Any updated version of this Policy will take effect immediately upon the posting of the revised Policy unless otherwise stated. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will signify your consent to those changes. However, without your consent, we will not use your Personal Information in a way that is fundamentally different from what was stated when your Personal Information was collected.

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@muse.studio