Data & Security Policy

Core Commitments

At Muse, your data privacy and security are foundational priorities. We implement industry-leading practices to safeguard your sensitive content:

NO AI TRAINING

  • Zero Model Training: Neither we nor our partners use your uploaded content or prompts to train AI models unlike many organizations that rely on user data for model improvement.
  • Complete Data Sovereignty: Your content remains exclusively yours and will never appear in any AI model.

LIMITED DATA RETENTION

  • Minimal Logging: We employ strict data minimization practices, avoiding storage of unencrypted sensitive data in server logs.
  • Zero Partner Retention: Unlike standard industry policies requiring 30+ days of data retention by AI providers, we configure our applications for zero data retention of uploaded content by our partners, including AI LLM providers.
  • Customizable Retention Policies: You control how long we retain your data, with options for automatic deletion of source files, Q&A sessions, or entire accounts.

ADVANCED ENCRYPTION STANDARDS

  • Dual-Layer Protection: We implement comprehensive encryption both at rest and in transit, using dual-layer server-side encryption in Amazon Web Services (AWS).
  • Military-Grade Security: Our encryption standards meet the National Security Agency CNSSP 15 requirements, approved for Top-Secret US government workloads.
  • AES-256 Implementation: We utilize AES (Advanced Encryption Standard), which provides robust protection for sensitive corporate and government information.

Enhanced Security Measures

CONTINUOUS MONITORING & AUDITING

  • Real-Time Surveillance: We maintain continuous monitoring of all data access, enabling rapid detection of potential security incidents.
  • Complete Audit Trails: Comprehensive logging of all system activities facilitates thorough security reviews and compliance verification.
  • Vulnerability Management: We employ comprehensive vulnerability scanning and management to identify and remediate potential weaknesses.

ZERO TRUST ARCHITECTURE

  • Continuous Verification: We follow zero trust security standards, verifying every user, device, and interaction before granting access to any system component.
  • Anomaly Detection: Our systems continuously evaluate user behavior to identify potential threats.
  • Phishing-Resistant Protocols: Our authentication systems employ advanced protections against sophisticated phishing attempts.

REGULATORY ALIGNMENT

  • Industry Standards: We maintain compliance with relevant data protection regulations including GDPR, CCPA, HIPAA, and PCI-DSS as applicable.
  • Regular Assessments: We conduct ongoing evaluations to adapt to evolving cybersecurity and operational resilience legislation.

Ongoing Commitment

We continuously enhance our data privacy and security protocols to exceed industry standards. Our security team monitors emerging threats and technologies to ensure your data remains protected by cutting-edge safeguards.

For specific questions about our security practices or to request custom security configurations, please contact our dedicated security team.